Privacy policy

What we collect when you browse tageonline.co, request a quote, chat with us on WhatsApp or order from TAGE, and how we protect it. Written in line with India’s Digital Personal Data Protection Act, 2023.

Last updated 3 min read

The short version
  • We only collect what we need to quote, deliver, invoice and support your order.
  • We never sell your data, and only share it with partners who help us deliver.
  • You can ask us to see, correct or delete your data at any time.
On this page

01Who we are

TAGE ([Registered company name]) is a compostable food-packaging supplier based in Mumbai, Maharashtra. Registered address: [Address]. For this policy, we are the “data fiduciary” responsible for your personal data.

02What we collect

Business details you share with us: your name, business name, phone, email, delivery and billing address, and GSTIN.

Order details: products, quantities, artwork files for custom printing, and payment records.

Conversations: messages sent through our contact form, email or WhatsApp.

Basic site usage: pages visited, device and browser type, collected through cookies.

03How we use it

To prepare quotes, process orders, issue GST invoices, arrange delivery and reply to your messages. With your consent, we may also send occasional updates on new products or materials. You can opt out at any time.

04Who we share it with

Only the partners needed to complete your order: delivery and courier partners, payment providers, our accounting and GST filing services, and printing partners for custom orders. Each receives only what it needs. We may also disclose data where Indian law requires it.

05Cookies

We use essential cookies to keep the site and your quote list working, and analytics cookies to understand which pages are useful. You can block analytics cookies in your browser without affecting your order.

06Storage and security

Your data is stored on secure servers with access limited to our team. Order and invoice records are kept for at least [8] years as required under Indian tax law. Other data is deleted once it is no longer needed.

07Your rights

Under the DPDP Act, you can ask to access, correct or erase your personal data, withdraw consent for marketing, and nominate someone to exercise these rights on your behalf. Email [privacy@tage.co] and we will respond within [X] days.

08Grievance officer

[Name], [Designation]. Email: [grievance@tage.co]. Phone: [+91 XXXXX XXXXX]. Address: [Mumbai address]. We acknowledge complaints within 48 hours and aim to resolve them within [30] days.

09Changes to this policy

We may update this policy as our services or the law change. The “Last updated” date above always shows the current version.

Questions about your data? Write to info@tageonline.co. A founder will reply. A founder will reply, usually the same day.
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